Frequently Asked Questions
Find answers to common questions about our products
We use only natural and organic ingredients sourced from trusted suppliers. All our products are free from harmful chemicals and are cruelty-free.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. We recommend doing a patch test before full application.
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can return it for a full refund within 30 days of delivery.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Store products in a cool, dry place away from direct sunlight. Keep containers tightly closed when not in use to maintain freshness and effectiveness.
No, we are completely cruelty-free. None of our products or ingredients are tested on animals at any stage of production.
Yes, once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's delivery progress.
We accept all major credit cards, debit cards, PayPal, and other secure payment methods. All transactions are encrypted for your security.
You can reach our customer support team via email, phone, or live chat. We're available Monday-Friday, 9 AM - 6 PM. Contact details are in the footer.